Player Wellbeing

Responsible Gaming at y988

At y988, we believe gaming should be fun, controlled, and within your means. Whether you are betting on PSL matches from Lahore, playing slots from Karachi, or enjoying live casino from Islamabad — your wellbeing always comes first. This page outlines the tools, resources, and policies y988 has in place to keep your gaming experience safe and responsible at every step.

Self-Exclusion Available 21+ Platform Only Full Limit Controls 24/7 Support Access
Strictly 21+ Platform — Age Verification Enforced

y988 is a real-money gaming platform intended exclusively for players who are 21 years of age or older. Age verification is mandatory at registration and during KYC review. Any account found to belong to a person under 21 will be immediately closed and all funds returned. If you are under 21, please do not attempt to register on y988.

Licensed Operation
y988 operates under an international gaming licence with responsible gaming obligations.
Secure & Fair
All games on y988 use certified random number generation for fair outcomes.
PKR Deposits
Deposit and withdraw in Pakistani Rupees via JazzCash, EasyPaisa, and more.
Player Protection First
y988's responsible gaming team actively monitors for problem gambling indicators.
Our Responsible Gaming Principles

y988's responsible gaming framework is built on six core pillars that protect players across Pakistan — from Peshawar to Faisalabad — at every stage of their gaming journey.

Age Verification

y988 enforces strict 21+ age verification at registration using CNIC and identity documents. No player under 21 may access real-money gaming features under any circumstance. This is a non-negotiable part of the y988 platform.

Deposit Limits

Players on y988 can set daily, weekly, or monthly deposit limits directly from their account dashboard. Once a limit is set, it takes effect immediately. Lowering your limit applies at once; increases have a mandatory 72-hour cooling-off period.

Reality Checks

y988 can send you on-screen session reminders at intervals you choose — every 30, 60, or 90 minutes. These reality check alerts show how long you have been playing and how much you have wagered, helping you make informed decisions about your session.

Self-Exclusion

If you feel your gaming is getting out of control, y988 offers voluntary self-exclusion for periods of 1 month, 3 months, 6 months, 1 year, or permanent closure. During self-exclusion, your account is locked and all marketing communications are suspended immediately.

Cooling-Off Periods

Need a short break without full self-exclusion? y988 lets you activate a cooling-off period from 24 hours up to 30 days. During this time your account is inaccessible for gameplay, giving you the space to reflect and reset without permanently closing your account.

Loss Limits

In addition to deposit limits, y988 allows players to set a maximum daily, weekly, or monthly loss threshold. Once your net loss in that period reaches your set limit, y988 will automatically prevent further wagering activity until the period resets.

Recognising Problem Gambling

Problem gambling can affect anyone — regardless of income, background, or how long they have been playing. In Pakistan, the social stigma around gambling problems can make it harder for people to seek help. y988 is committed to making that conversation easier. Below are common warning signs that your gambling may have become a problem. If you recognise three or more of these signs in yourself or someone you know, we strongly encourage you to use y988's responsible gaming tools or reach out to our support team.

Remember: Recognising a problem is the first and most important step. y988's support team will treat all responsible gaming requests with complete confidentiality and without judgement.

Spending more money on gambling than you originally planned or can afford to lose

Borrowing money from family, friends, or taking loans specifically to fund gambling

Chasing losses — continuing to play in an attempt to win back money already lost

Lying to family members in Lahore, Karachi, or elsewhere about how much time or money is spent on gaming

Feeling restless, irritable, or anxious when attempting to cut down or stop gambling

Neglecting work, education, or family responsibilities due to time spent gambling online

Using gambling as a way to escape stress, depression, anxiety, or personal problems

Feeling a compulsive need to increase bet sizes over time to get the same level of excitement

How to Self-Exclude on y988

Self-exclusion is one of the most powerful responsible gaming tools available on the y988 platform. The process is straightforward and takes effect immediately once confirmed. You do not need to provide a reason, and the decision will be respected without question.

  • Log in to your y988 account

    Access your account via y988.pro using your registered credentials. Ensure you are on a secure, private connection before proceeding.

  • Navigate to Account Settings

    Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu to access your personal preferences panel.

  • Select Responsible Gaming

    Inside Account Settings, locate the "Responsible Gaming" section. This is where all limit controls, reality checks, and exclusion options are managed.

  • Choose your exclusion period

    Select from 1 month, 3 months, 6 months, 1 year, or permanent self-exclusion. Permanent closure cannot be reversed — choose carefully.

  • Confirm your request

    y988 will ask you to confirm your decision via a verification code sent to your registered Pakistani mobile number. Once confirmed, exclusion takes effect immediately.

  • Alternatively, contact support directly

    If you are unable to access your account settings, contact y988 support via live chat or email at [email protected] and a team member will process your self-exclusion request on your behalf within one hour.

Limit & Control Tools

Beyond self-exclusion, y988 provides a full suite of limit and control tools that allow you to manage your gaming activity proactively. All tools are available directly from your account dashboard with no waiting period to set or lower limits.

Deposit Limit

Set a daily, weekly, or monthly cap on how much PKR you can deposit into your y988 account.

Loss Limit

Define the maximum amount you are willing to lose in a given period before gameplay is paused.

Wager Limit

Cap the total amount you can stake across all games on y988 per day, week, or month.

Session Time Limit

Automatically log out of your y988 session after a defined number of minutes or hours.

Reality Check

Receive on-screen alerts at 30, 60, or 90-minute intervals reminding you of session duration and spend.

Cooling-Off

Take a short break from y988 for 24 hours up to 30 days without permanently closing your account.

Protecting Minors

y988 takes the protection of minors extremely seriously. The following measures are in place across the platform to prevent underage access.

Age Requirement: y988 is strictly for players aged 21 years and above. Attempting to register under a false age is a violation of y988's Terms & Conditions and may be referred to relevant authorities.

Mandatory Age Gate

Every new y988 registration requires date-of-birth entry. Accounts cannot progress past the initial stage without confirming the player is 21 or older.

CNIC Verification

KYC document checks cross-reference the player's date of birth against their Pakistani CNIC or passport to confirm the 21+ requirement is met before withdrawals are processed.

Parental Control Advice

Parents and guardians are advised to use parental control software on shared devices to prevent minors from accessing y988.pro. Tools such as device-level content filters can restrict access to online gaming sites.

Account Security

Keep your y988 login credentials private. Never share your password or PIN with family members, including children. Use 2FA to add an extra layer of security to your account and prevent unauthorised access.

Responsible Gaming — Common Questions

Temporary self-exclusion periods (1 month, 3 months, 6 months, or 1 year) cannot be reversed early — they must run their full course. This is intentional; the cooling-off period is there to protect you. Once the period expires, y988 will contact you to confirm whether you wish to reactivate your account before any access is restored. Permanent self-exclusion is irreversible — your account will be closed for good.

No. The moment a self-exclusion is confirmed on y988, all marketing communications — including SMS, email newsletters, and bonus notifications — are suspended immediately. y988 will not send you any promotional material during your exclusion period. If you continue to receive marketing after activating self-exclusion, contact support immediately at [email protected].

Reductions to your deposit limit (i.e., making the limit lower or more restrictive) take effect immediately upon confirmation. This means if you lower your daily PKR deposit cap right now, it applies to your very next deposit attempt. Increases to your deposit limit, however, are subject to a mandatory 72-hour waiting period after confirmation — this gives you time to reconsider before a higher limit becomes active.

Any remaining real-money balance in your y988 account at the time of self-exclusion will be returned to you via your registered withdrawal method (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or SadaPay). Bonus balances and any winnings generated from bonus funds that have not yet met wagering requirements will be forfeited in accordance with y988's Terms & Conditions. The withdrawal of your real-money balance will be processed within the standard withdrawal timeframe.

Online gambling laws vary across jurisdictions. y988 operates under an international gaming licence and makes its platform available to users who access it from locations where doing so is legal under applicable local law. It is your personal responsibility to verify that accessing y988 and participating in online gambling is lawful in your jurisdiction before registering or placing any wagers. y988 does not provide legal advice and encourages all players to consult local legal resources if they are unsure.

If you are a concerned family member or friend of a y988 player and believe they may be experiencing problem gambling, you can contact y988's responsible gaming team at [email protected]. Provide as much relevant detail as you are comfortable sharing. y988 will review the account in question and take appropriate protective action in line with our responsible gaming policies and the player's best interests.

Play Responsibly. Play on y988.

Gaming is entertainment — not a way to make money. Set your limits, play within your means, and enjoy the y988 experience the right way. Our responsible gaming tools are always just one click away inside your account dashboard.